Returns & Exchanges
Common Return Questions
What items are returnable?
Suggested Softgoods return -
See Sellers Shops for Return policies
- Within 30 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original poly bag with sticker!
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for return shipping charges
How do I return?
- Email sknight (@)merchtender.com with your order number.
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.
Still have questions? Email us at sknight(@)merchtender.com with your full name, order number and we will get back to you shortly. Or Call: 802 839 8845