Common Return Questions

What items are returnable?

  • Within 30 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn
  • In the original poly bag with sticker!

What items are non-refundable?

  • Free gifts or promotional items

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable
  • You are responsible for return shipping charges

How do I return?

  • Email matt@controlindustry.com with your order number.
  • You will get a confirmation email with shipping guidelines

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.

Still have questions? Email us at matt@controlindustry.com with your full name, order number and we will get back to you shortly. Or Call: 424.305.6923